kp+Kamarleyj ParishIT Infrastructure & Automation Let’s connect

Senior Support Engineer / London, UK

Connectedthinking.Reliable systems.

I make complex IT work for people.
Networks, cloud, security and the automation
that connects it all.

Explore my work View resume
Hands-on engineering. Whole-system perspective.Scroll to discover

The full picture

From first response to lasting improvement.

Across the stack.
Between the silos.

MSP work means seeing how everything fits together. I bring that perspective to every environment I support.

Route. Segment. Connect.

From the firewall to the last access point.

I design and troubleshoot the connections a business runs on: segmented networks, site-to-site VPNs, wireless, routing and VoIP. The aim is a network people can depend on and the next engineer can understand.

  • Fortinet / FortiGate
  • UniFi
  • Cisco
  • DrayTek
  • VLANs & VPNs
  • Wi-Fi & VoIP

Selected engineering

Practical problems. Thoughtful solutions.

Less friction.
Better systems.

A selection of professional work and personal projects. Built from the problems I meet every day.

Identity lifecycle↗
◉Helpdesk operator
SSO + 2FAControlled executionPowerShell Universal
OnboardUpdate accessOffboard
Microsoft 365
Authenticate → Execute → Standardize
Professional work / Abbey Support

A better way
to run the routine.

Microsoft 365 onboarding, offboarding, MFA resets and mailbox access shouldn’t depend on the same manual steps every time.

I built PowerShell automation and a self-service portal with SSO and 2FA, giving the helpdesk controlled access to privileged tasks and repeatable account workflows.

  • PowerShell
  • PowerShell Universal
  • Microsoft 365
Inside the implementation

Automated onboarding and offboarding included Proofpoint updates. The portal exposed authenticated run actions for MFA resets, license changes and mailbox permissions, standardizing common support work across client environments.

Network architecture⌁
Internet / WAN
▥FortiGate
▦OfficeSegmented LAN
≋VoiceQoS for VoIP
◇RemoteVPN access
Connectivity with clear boundaries
Professional work / Abbey Support

Connected where it counts.
Separated where it matters.

Office networks have to serve different needs at once: reliable calls, secure remote access and clear separation between services.

I designed FortiGate and UniFi layouts with segmented VLANs, VPN tunnels and VoIP QoS, alongside scripted configuration backups and time-based policies for vendor access.

  • FortiGate
  • UniFi
  • VLANs & VPNs
  • PowerShell
Inside the implementation

FortiGate CLI automation opened and closed vendor access windows on a schedule. SFTP-based firewall backups and backup validation scripts helped keep configurations recoverable.

Still building
after hours.

Curiosity doesn’t stop at the end of a support ticket.

Explore GitHub

AudioMixer

A lightweight alternative to SteelSeries Sonar, with audio channels, ChatMix and device priority for the Arctis Nova Pro Wireless.

C# / Windows audio

GeeksView

Tech guides for different levels of experience: quick references, full walkthroughs and accompanying video tutorials.

Technical writing / Astro / Accessibility

Experience

Open full resume

Built in the real world.

2022 — PresentCurrent role

Senior Support Engineer

Abbey Support Ltd / London, UK

Infrastructure, automation and security across diverse client environments. A point of escalation for Linux, VoIP, multi-vendor issues and executive-impact incidents.

  • Built Microsoft 365 automation and authenticated helpdesk self-service tools.
  • Deployed Zabbix and Graylog with tuned SNMP and log pipelines.
  • Strengthened access controls with MFA, tighter ACLs and conditional access.
  • Designed network segmentation, remote connectivity and recoverable configurations.
2018 — 2020

Infrastructure Technician

SysFix IT Support / London, UK

Onsite and remote support across business desktops, servers, applications and networks.

  • Created repeatable PowerShell scripts for imaging, drivers and printer setup.
  • Installed firewalls, VLANs, wireless and VoIP for business offices.
  • Supported Active Directory and Exchange with policies, access reviews and backups.
  • Wrote runbooks and user guides to make support repeatable.

Continuous learning

Knowledge, backed up.

Credentials from Microsoft, Fortinet and CompTIA. Each badge links to its verification record.

Microsoft

Microsoft 365 Fundamentals

View credential ↗Fortinet

FortiGate 7.6 Operator

View credential ↗Fortinet

Fundamentals Cybersecurity

View credential ↗CompTIA

CompTIA A+ ce

View credential ↗Fortinet

Getting Started in Cybersecurity 3.0

View credential ↗Fortinet

Introduction to the Threat Landscape 3.0

View credential ↗
Kamarleyj ParishEngineer. Builder. Problem solver.

The person behind the systems

Good with technology.
Here for the people.

I’m Kamarleyj. I enjoy getting to the bottom of a difficult problem, making the fix stick, and helping the next person understand it.

Outside client work, I experiment in my home lab, build tools and share what I learn through GeeksView. There’s always another system to understand.

Let’s talk